Please carry valid ID proof/Passport along with you. This is required during the activity for verification purposes.
Riders under 18 must be accompanied by a legal guardian on the appointment date.
The weight should be between a minimum of 40 kg and a maximum of 120 kg. Height should be a minimum of 122 cm.
Please wear comfortable athletic clothing and closed-toe shoes. Skirts, dresses, flip-flops, and any loose footwear are not allowed. It is recommended to tie up your hair and avoid wearing large accessories such as earrings, bracelets, etc.
For the Jebel Jais Via Ferrata, please wear sturdy trainers or running shoes with good grip.
Small lockers will be provided to store personal items such as handbags, wallets, keys, and mobile phones.
The candidate should not be under the influence of narcotics, spirits, or any other substances that impair judgment.
Please arrive 30 minutes prior to the time slot booked to ensure a smooth start to the activity.
For accurate information regarding closure and more details, please refer to the Official website.
Please note that the availability of the activity is subject to confirmation. If the booking is not confirmed, a refund will be processed accordingly.

In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.
Child Policy

Weigth requirements (kg): 40 – 120 kg and Height requirements be minimum 122 cms
Participants under the age of 18 who meet the height and weight requirements can do the tour on their own but will need to be accompanied and present a signed waiver by a parent or legal guardian in order to do so