Please carry a valid ID/ Passport along with you during the visit
The Booking Confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
Tickets can only be used once and are not subject to refund or exchange of any kind whatsoever.
Lost, damaged, or stolen Tickets cannot be replaced, refunded, or exchanged in any manner.
A limited number of 54 visitors at the same time is allowed in the museum. Up to 5 members of a single group will be allowed to enter.
Please go to the cash register one by one and follow the instructions of our team.
Large bags and backpacks should not be brought in.
Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour, including transfer services at MEV Tours Dubai.

CANCELLATION POLICY

For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.
If cancellation is made within 24 hours of your tour departure time 100% charges will be applicable.
If eligible for a refund your amount will be returned back to you within 7 working days.
Child Policy

Children under 3 years will be considered as infants and entry will be free of cost.
Children between the ages of 4 to 15 will be considered as children and charged an adult rate.
Children aged 15 and above will be considered as adult and charged an adult rate.

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Kindly carry a Photo ID with you as it needs to be produced at the entrance.
Tickets can only be used once and are not subject to refund or exchange of any kind whatsoever.
Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour, including transfer services.

Cancellation Policy

For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.
If cancellation is made within 24 hours of your tour departure time 100% charges will be applicable.
If eligible for a refund your amount will be returned back to you within 7 working days.
Child Policy

Children under 3 years will be considered as infants and entry will be free of cost.
Children above age 10 will be considered as an adult and charged an adult rate.

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Wear modest clothes that cover your shoulders and knees on your visit Qasar Watan.
A complimentary parking space is available in the facility, but a nominal charge applies for valet parking.
Tickets are valid for a single entry only.
Wheelchairs are provided here free of charge, while strollers come with a rental fee.
Outside food and beverages (with the exception of bottled water) are not permitted in the facility or themed zones.
The facility does not allow the carrying of sharp objects, paints, folding bikes, skateboards, large bags, etc.
The attraction has prayer rooms, restrooms, a first-aid room, and a designated smoking area.
The Light Show will be at 06:45 PM. The last entry will be at 06:15.
The ticket includes access to the Palace in Motion (Light show). If it takes place on the date of your visit Qasar Watan.
The last entry to the Palace in Motion (Light show) is 45 minutes before the show time.
Timings may change and are subject to sunset timings.
No heavy luggage is allowed during this visit.
Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour, including transfer services.
Important update: On October 17, 2024, the light show will be privatized and will not be operational for regular guests.
The last entry for guest is at 4:15 PM, Place will be closed at 5:30 PM.

Cancellation Policy

In case Tours or Tickets are canceled after Booking 100 % charges will be applicable.
Child Policy

Children under 3 years will be considered as infants and entry will be free of cost.
Children above age 10 will be considered as an adult and charged an adult rate.

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Please carry valid ID proof/Passport during the atlantis lost chambers activity.
The pick-up will be arranged from your Dubai Hotel / Residence only.
Transfer timings may be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
There will be no refund for unused or partially used Atlantis Lost Chambers services.
Children must be accompanied by an adult throughout the time
The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons.
Guests are prohibited from bringing food and drinks.
Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.

Cancellation Policy

In case Tours or Tickets are canceled after Booking 100 % charges will be applicable.
Child Policy

Children 2 years old and below have complimentary access.
Child price applies to guests between 3 and 7 years old
Adult price applies to guests 8 years old and above

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Booking Policy

Please Dubai Aquarium & Underwater Zoo arrive 15 minutes before the scheduled time.
Transfers are available from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina)
Pick-up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
The timings for sharing may vary, depending on traffic conditions and your location.
Pregnant ladies or Children below 2 years are not allowed in Glass Boat.
Children must always be accompanied by an adult or a Guardian during the Dubai Aquarium & Underwater Zoo activity.
Accessible for Wheelchair and stroller(Excluding Rayn Encounter, Penguin Encounter)
There will be no refund for partly utilized services
The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons or weather conditions
Please check the operational timing on the official website to avoid any consciences

Cancellation Policy

In case Tours or Tickets are canceled after Booking 100 % charges will be applicable.
Child Policy

Children under 2 years will be considered as infants and entry will be free of cost.
Children aged from 2 to 15 years must be accompanied by a participating adult.
Children between the ages of 2 to 15 will be considered adults and charged adult rate.

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Fly into space, explore the wonders of nature, and get closer to the technology that will change the way we live. Kids will love being Future Heroes and taking on challenge missions to create a brighter tomorrow.

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Located just a 90-minute drive from the capital city of Abu Dhabi, it is easy to forget that you are in a desert. This magnificent oasis is a dreamy sight for sore eyes and one of the most beautiful oases Abu Dhabi has. Here you can enjoy a bit of respite from city life and appreciate 147,000 date palm trees, over 100 different varieties of vegetation and relics of the past, like the ancient irrigation system known as falaj. The falaj is an essential piece of the region’s heritage and one of the many reasons why Al Ain is a UNESCO Cultural Site.

Al Ain Oasis is free to enter, and there are many ways to explore and learn about this natural marvel!

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